- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com
- Brand Name
- HP
- Service Name
- UK723E ADP Pickup and Return Notebook Service
- Product Type
- Service
This value-priced HP Care Pack offering provides high-quality door-to-door hardware service. It includes telephone support, pick-up of your failed HP branded hardware unit, repair or replacement at an HP-designated repair center, and return of the operational unit to you.
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Electronic and Physical
- Service Description
- 9x5
- Service Details
- Remote problem diagnosis and support:
HP Services professionals work with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.
Repair center services:For issues that cannot be resolved remotely, an HP-authorized representative at an HP-designated repair center provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary. Your coverage includes all required parts and materials.
Pick-up by HP:An HP-authorized courier picks up your failed equipment at your site and delivers it to the HP-designated repair facility.
Return shipment:An HP-authorized courier returns the repaired or replaced equipment to your location. Return shipment is by first-class ground transportation and usually takes between 3 and 7 days. You may request accelerated delivery for the actual additional cost of the shipment.
Standard business hours coverage:Service is available 8:00 am-5:00 pm Monday through Friday, excluding holidays.
Accidental Damage Protection:HP Accidental Damage Protection helps you avoid out-of-pocket repair or replacement costs caused by accidents that may occur during normal operation of your mobile computing products.
- Provided Support
- Pick-up & Return
- Configuration
- Service Availability
- 9 x 5
- Service Response Time
- 7 Business Day
- Service Location
- On-site
- Service Duration
- 4 Year
- Product Supported
- HP 2133 Mini-Note PC
- HP 530 Notebook PC
- HP 550 Notebook PC
- HP Compaq 2230s Notebook PC
- HP Compaq 6715s Notebook PC
- HP Compaq 6720s Notebook PC
- HP Compaq 6720t Mobile Thin Client
- HP Compaq 6730s Notebook PC
- HP Compaq 6735s Notebook PC
- HP Compaq 6820s Notebook PC
- HP Compaq 6830s Notebook PC
- HP Mini 2140 Notebook PC